FAQ
Questions, answered.
Do real estate businesses need AML/CTF compliance?
Yes. Under Australia's expanded Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regime, which commenced on 1 July 2026, real estate businesses providing designated services are regulated entities with obligations to AUSTRAC.
What is included in the $995 Implementation?
A Risk Assessment, an AML/CTF Program, applicable AML/CTF policies and procedures, an Implementation Action Plan and a Customer Compliance Summary. Documents are built around how your business operates.
Is this a template?
No. Your Implementation documents are prepared for your business based on the information you provide about how you operate.
What information do I need to provide?
We'll ask about your business, the services you provide, your customers, where you operate and how your business works in practice. The questions adapt to your answers, so you'll only be asked for information relevant to your business. You don't need compliance expertise. Answer based on how your business actually operates.
How long does Implementation take?
Usually delivered within 2 business days once we have your completed information.
What is Comply & Go Care?
Care is our ongoing maintenance subscription. It includes structured business-change check-ins, change impact assessment and ordinary-course maintenance of affected Comply & Go documents within your existing AML/CTF framework. Regulatory monitoring and action notifications are rolling out to Care members and will activate automatically as they become available.
When does the $149/month Care subscription start?
Care starts when your Implementation documents are delivered. Your first $149 Care payment is charged at activation and renews monthly.
Can I cancel Care?
Yes. Cancel anytime. Care continues until the end of your current paid billing period.
What happens if my business changes?
Care includes structured business-change check-ins and change impact assessment. If a change affects your AML/CTF framework, we handle ordinary-course maintenance of the affected Comply & Go documents.
What happens if AML/CTF requirements change?
Regulatory monitoring and action notifications are being rolled out to Care members and will activate automatically as they become available. Ordinary-course maintenance of affected Comply & Go documents within your existing framework is included.
Does Comply & Go guarantee compliance?
No. Comply & Go builds a practical AML/CTF framework for your business and helps you put it into operation. Meeting your ongoing obligations remains your responsibility.
Is Comply & Go a law firm?
No. Comply & Go is not a law firm and does not provide legal advice.
What happens if you need more information from me?
We'll contact you with the specific points we need clarified. Once we have the additional information, we'll continue preparing your AML/CTF Implementation. We won't guess or fill important gaps with generic assumptions.